In a bid to bolster revenue collection and streamline operations, the Electricity Distribution and Supply Authority (EDSA) has issued a stern directive to customers falling under specific categories, urging them to settle outstanding debts promptly.
The directive, outlined in a recent statement by EDSA, targets customers classified as MDIS (owes 32,433,935.70), MDAS (owes 28,499,119.59), churches (owes 655,539.00), and mosques (owes 227,038.00).
“In our continued effort to increase revenue collection and improve operational efficiencies, EDSA is asking all customers that fall in any of the categories below to pay their debt owed to EDSA immediately after receiving their bills to avoid disconnection and disruption of their services,” EDSA warns.
Furthermore, the Authority is undertaking a thorough examination of its prepaid customer database to identify irregularities such as prolonged periods without electricity token purchases or discrepancies in token amounts relative to installed electrical connections.
Customers are urged to report any anomalies for investigation and rectification. Failure to report such irregularities will be construed as an attempt to defraud EDSA, with stringent legal repercussions outlined in the 2011 Electricity Act awaiting perpetrators.
Expressing gratitude to customers for their cooperation, EDSA emphasizes the importance of collective support in advancing revenue mobilization initiatives.