Sierra Leone Commercial Bank (SLCB) has issued a scam alert, cautioning its customers and the general public about a recent surge in fraudulent activities targeting their brand.
According to the bank, scammers have been impersonating SLCB representatives to deceive individuals into parting with their hard-earned money.
“We are deeply concerned about these reports and want to emphasize the seriousness of this issue,” stated a representative from SLCB. “These fraudsters are using phone calls, emails, text messages, and social media to pose as our officials, often promising financial opportunities, loan approvals, or prizes in exchange for personal or financial information.”
To safeguard against these scams, SLCB has provided the following advice:
– Be Skeptical: “Always be cautious of unsolicited communications claiming to be from SLCB. If something sounds too good to be true, it probably is,” advised the bank.
– Verify the Source: The bank urges recipients of such communications to independently verify the identity of the sender by contacting SLCB directly through official channels, rather than using contact details provided by the potential scammer.
– Protect Personal Information: “Never share sensitive personal or financial information, such as your account number, PIN, or passwords, unless you are certain of the recipient’s authenticity,” the bank warned.
– Report Suspicious Activity: SLCB encourages anyone encountering suspicious activity to report it to local law enforcement and notify the bank immediately.
“Your prompt reporting can help us take appropriate action against these fraudsters,” they emphasized.
SLCB reassures its commitment to customer safety and is collaborating with law enforcement agencies to tackle these fraudulent activities.
“SLCB will never engage in unsolicited communications asking for personal or financial information. We do not endorse or participate in any fraudulent schemes,” the bank confirmed.
The bank urges the public to remain vigilant and adhere to the recommended precautions. “By working together, we can protect our community from falling victim to scams and maintain the integrity of Sierra Leone Commercial Bank,” the representative concluded.
For further information or to report a suspected scam, customers can contact SLCB’s Customer Service Department at +232-79-211-121 / +232-88-225-225 or the Corporate Secretariat at +232-78-645774 / +232-79-950-182.
